Quite strange error occured during an upgrade process from Nav 2009 to Nav 2013 after upgrade step 1, when starting Nav 2013 RTC. The RTC simply crashed. The event log entries are the following:

Application: Microsoft.Dynamics.Nav.Client.exeFramework Version: v4.0.30319Description: The process was terminated due to an unhandled exception.Exception Info: Microsoft.Dynamics.Nav.Types.Exceptions.NavNCLFieldNotFoundException

Exception Info: Microsoft.Dynamics.Nav.Types.Exceptions.NavNCLFieldNotFoundException at Microsoft.Dynamics.Nav.Client.ConnectionStateManager.CallServer[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Microsoft.Dynamics.Nav.Client.CallServerMethod`1, Microsoft.Dynamics.Nav.Client.ServerCallOptions) at Microsoft.Dynamics.Nav.Client.ConnectionStateManager.CallServer[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Microsoft.Dynamics.Nav.Client.CallServerMethod`1) at Microsoft.Dynamics.Nav.Client.ServerInvocationHandler.CallServer[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Microsoft.Dynamics.Nav.Client.CallServerMethod`1) at Microsoft.Dynamics.Nav.Client.ServiceConnection.CallServer[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Microsoft.Dynamics.Nav.Client.CallServerMethod`1) at Microsoft.Dynamics.Nav.Client.ServiceConnection.OpenCompany(System.String) at Microsoft.Dynamics.Nav.Client.Builder.CompanyInitializer.OpenCompany(System.String) at Microsoft.Dynamics.Nav.Client.FormBuilder.BuilderSession.OpenCompany(System.String) at Microsoft.Dynamics.Nav.Client.FormBuilder.BuilderSessionInitializer.InitializeCore() at Microsoft.Dynamics.Nav.Client.FormBuilder.BuilderSessionInitializer.Initialize() at Microsoft.Dynamics.Framework.UI.Builder.Initialize() at Microsoft.Dynamics.Framework.UI.UISession.Initialize() at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.InitializeUISession() at Microsoft.Dynamics.Framework.UI.Windows.ClientSessionBase.SetupSessions() at Microsoft.Dynamics.Framework.UI.Windows.ClientSessionBase.InitCore() at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.InitCore() at Microsoft.Dynamics.Framework.UI.ClientSessionCore.Init() at Microsoft.Dynamics.Framework.UI.Windows.ClientSessionBase.Run() at Microsoft.Dynamics.Nav.Client.WinClient.NavClientErrorHandler.ExecuteAndCatchExceptions(System.Func`1) at Microsoft.Dynamics.Nav.Client.WinClient.ExceptionHandler.DoExecute(System.Func`1) at Microsoft.Dynamics.Nav.Client.WinClient.StartWinFormsClient.RunCore() at Microsoft.Dynamics.Nav.Client.WinClient.StartWinFormsClient.Run(Boolean) at Microsoft.Dynamics.Nav.Client.WinClient.StartWinFormsClient.RunAndDispose() at Microsoft.Dynamics.Nav.Client.Program.ExecuteNormally(System.Func`1) at Microsoft.Dynamics.Nav.Client.Program.Main(System.String[])

additional:

Name of faulty app: Microsoft.Dynamics.Nav.Client.exe, Version: 7.0.46056.0, time code: 0x57475c32Name of faulty module: KERNELBASE.dll, Version: 10.0.10586.306, time code: 0x571afb9aerror code: 0xe0434352error offset: 0x000bdae8ID of faulty process: 0x292cStart time of faulty app: 0x01d2334b59f3c13d

The error means: There is a default field or function missing in a master data table needed on load process of RTC.

After debugging and comparing with cronus database, it turned out, the reason was a missing default field in master data table “marketing setup”. after adding that field and other missing default fields and functions in master data setup tables  the RTC started correctly.

The main reason was, that the developer did a very sloppy object upgrade, made not the needed comparision step with cronus database to check which fields are missing, also skipped other needed steps.

So if you get that error, either restart object upgrade or check at least all master data tables (setup tables, config tables, document tables, customer, vendor, item, …).

cheers