If you get following error:
then your nav user account has to less rights to work with the RTC client. This kind of error is normally shown, when you start the RTC client.
Reasons for that error can be:
- You work with a database which comes from outside of your windows domain
- Your permission set was changed
To solve that issue best you open SSMS (Sql Server Management Studio) and view table “User”. Search for your windows/nav account in field “User Name”. To go further you need the value in field “User Security ID”. Remember that value.
Then edit table “Access Control” and look for the same value in field “User Security ID”.
Change the “Role ID” value to SUPER, click the ENTER key to assign the change.
After that restart the RTC client and change your user settings as needed.
Cheers
Also I noticed this error appears if you have changed your license file and you have not restarted the services
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if don’t want the user to be super user then how to solve the same error?
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instead of role “SUPER” use a different permission set with less permissions, e.g. BASIC.
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Dear Jonathan
I have given permission set ‘P&P-Q/O/I/R/C’ then it is showing the same error. But when ever I am changing to ‘SUPER’ then there is no error. I want to assign permission set rather than the super. Is there any solution to avoid such a error.
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